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Customer Service & Contact Information

We hope you are staying healthy and safe during this unprecedented crisis. We remain available to assist you by email, social media and will typically respond within 1 business days.

If you can’t find your Manual for your Formula Ready, please click here to download it.


Any questions or comments? Feel free to get in touch with us at

Mon-Fri from 9 am - 10 pm EST

NOTE: As a result of the COVID-19 crisis, we have had to modify our Customer Service hours temporarily as noted below so that our representatives can work from home. Also, due to circumstances beyond our control, your shipments, return processing or refunds may be delayed. Thank you for your understanding. We are making every attempt to address your needs as quickly as possible despite this crisis and will return to normal operations as soon as possible.

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